FAMILY & FRIENDS

WelComE Customer Contact Centre

If you need to speak to someone regarding the welfare service, or if you simply need to know how to top up the WelComE Account for your loved one, please visit the Frequently Asked Questions, or contact the WelComE Customer Contact Centre (WCCC) for more information (open Monday - Friday 06:00 to 22:00 (UK) – including Bank Holidays):

  • 0800 4334 993 General Enquiries from a UK landline*
  • +44 (0) 1249 85 3551 General Enquiries from a mobile or overseas*
  • +44 (0) 1249 85 3552 Top-ups from a mobile or overseas*

Alternatively, complete the form below or email customer.services@mywelcome.co.uk




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