Phone Calls: Deployed service personnel are credited with 30 minutes of publically funded phone calls every Sunday evening (with any unused minutes carried forward until the end of their tour).
Voicemails: The WelComE voicemail service allows friends and family to leave free voicemail messages for WelComE Account Card holders. Account Card holders will be notified of any voicemail messages when they next access their WelComE Account and will be able to retrieve and listen to it for free.
Availability: Communications are available throughout each location to maximise availability, accessibility and privacy – whether through air conditioned telephone and internet cabins, or the user’s own device.
Topping Up: Family and friends can top up the private side of their deployed loved one’s account to give them extra call time via either the Online Account Manager, or contacting the Customer Support Centre.